Australian company Mailguard reports that a new wave of brand hacking emails are doing the rounds, attempting to dupe Telstra customers into downloading malware.
Some simple tips to avoid being duped if you are a Telstra customer:
- Know your billing cycle - if a bill arrives out of the monthly cycle, suspect it immediately
- Hover over any links or attached documents to let your browser or email client reveal the address that it links to
- When you have a scam email report it to the real company - never reply to the email, always go to the real company's website by searching for it yourself, then call the number published on their website. Also contact ScamWatch and report it.
- If you are unsure about the email, do not open attachments, go to the company's real website, call them, and confirm that they sent you an email and what the attachment is expected to contain.
